App / Live
khela7 collects and uses your personal information only to operate your account, process transactions through Nagad, Rocket, and Bank Transfer, and keep your access secure. This policy explains what we collect, why we collect it, and the choices available to you — with access depending on your local law and eligible regions.
When you open an account with us, we collect the information needed to verify your identity, process deposits and withdrawals, and keep your session secure on mobile and desktop. This includes your registration details, transaction records tied to Nagad, Rocket, or Bank Transfer, device identifiers, and activity logs generated during your sessions. We do not sell your personal data to third parties. Information shared with payment processors — such as the networks that handle your Nagad or Rocket transfers — is limited to what those processors require to complete the transaction. We retain account records for as long as your account remains active and for a further period required by applicable rules in the regions where we operate. Cookies and similar tracking tools are used to keep your session active, remember your language preference, and measure how pages load on your device. You can adjust cookie settings through your browser, though some account functions depend on session cookies to work correctly. If you access khela7 from Bangladesh, your use of this service is subject to local law and the eligibility conditions set out in our terms. We encourage you to read both documents together.
Understanding the boundaries of this policy helps you know exactly what we are responsible for and where your own choices or third-party rules take over.
This policy covers all data generated when you log in, update your profile, or change security settings on your khela7 account. Actions taken inside your account dashboard — including wallet reviews and contact preference changes — fall within our data handling obligations.
Deposits and withdrawals processed through Nagad, Rocket, or Bank Transfer involve data shared with those payment networks. Our policy governs how we handle that data on our side; the payment provider's own privacy terms govern their handling of the same transaction details.
Pages, game lobbies, and promotional notices published on khela7 are covered by this policy in terms of how we log your interaction with them. Content accuracy and availability depend on your eligible region and local law, which this policy does not override.
Links or embedded tools that take you away from khela7 — including external payment portals or identity verification services — operate under their own privacy policies. We are not responsible for data practices on those external platforms once you leave our domain.
You have several concrete actions available under this policy. To review the personal data we hold on your account, open the account settings page and navigate to the profile section — the fields shown there reflect the information currently stored against your registration. If any detail is incorrect, you can edit it directly from that screen or submit a correction request through our support channel. If you want to ask about data retention, request that certain records be removed, or raise a concern about how your information has been used, our support team is the right starting point. Reach them through the live chat route visible when you are signed in, or via the contact form on the support page. We aim to acknowledge data-related requests and route them to the right team without unnecessary delay. Access to these rights may vary depending on your local law and the eligible region from which you are using the service.
Sign in and open the profile section of your account settings. The data fields shown there are the personal details currently held on your registration. You can see what is stored without needing to contact support first.
Edit your name, contact information, or communication preferences directly from the account settings screen. For fields that cannot be changed self-service — such as identity verification details — submit a correction request through the support contact form.
Use the live chat or contact form on the support page to ask about how a specific piece of your data is used, how long it is retained, or whether it has been shared with a third party such as a payment processor.
If you believe data should be removed from our records, contact support with the details of your request. We will review it against our retention obligations and respond with the outcome and any next steps required from your side.
If you have a question about this privacy policy or want to act on any of the rights described above, the routes below are the ones we actively monitor. Use the channel that suits your situation — live chat for quick questions, the contact form for detailed requests that need a written record.
Available from the support section when you are signed in to your account. Use this route for quick questions about what data we hold or how a specific transaction was recorded.
The support page on khela7 includes a contact form for written requests. Use this when you need to submit a data correction, a removal request, or a formal question about how your information has been handled.
Your account settings page lets you review and update profile data directly without contacting support. Check this first for straightforward corrections to your registration details or communication preferences.
We apply consistent practices across account security, data storage, and cookie use to keep your information handled responsibly throughout your time with us.
Account records and transaction logs are stored on secured infrastructure. Access to stored data is restricted to the operational functions that require it — payment processing, account verification, and support. We do not grant broad internal access to personal records.
Session cookies keep your login active and your preferences saved across pages. Analytics cookies measure page performance in aggregate. You can manage non-essential cookies through your browser settings; removing session cookies will require you to log in again on your next visit.
Your account is protected by the credentials you set at registration. We recommend keeping your login details private and reviewing your active sessions from the account security section if you suspect unauthorised access. Contact support immediately if something looks wrong.
When this policy changes in a material way, we will update the version date on this page. Continued use of your account after a policy update indicates acceptance of the revised terms. If you have questions about a specific change, reach us through the contact form.
These are the questions we hear most often about how khela7 handles account data, cookies, and your rights under this policy.
We collect the details you enter during registration — name, contact information, and the credentials you choose. Once your account is active, we also log transaction records tied to your Nagad, Rocket, or Bank Transfer activity and device identifiers generated during your sessions.
Yes, but only the data those providers need to process your transaction. When you make a deposit or withdrawal through Nagad, Rocket, or Bank Transfer, the relevant transaction details are passed to that payment network. Their own privacy terms govern how they handle that information on their side.
We retain your account records for as long as your account is active and for a further period required by the rules applicable in your eligible region. If you close your account, some records may be kept for a defined period to meet our operational and compliance obligations.
Yes. Sign in and open the profile section of your account settings to review the details currently stored. Many fields can be edited directly from that screen. For details that require verification before they can be changed, submit a request through the support contact form.
Contact our support team through the contact form on the support page with the details of your removal request. We will review it against our retention obligations and let you know the outcome. Availability of this right depends on your local law and eligible region.
Yes, this policy applies to your account regardless of where you access it. However, the specific rights available to you and the eligibility of certain account features depend on your local law and the eligible region from which you are using the service. We recommend reviewing both this policy and our terms together.