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Your khela7 account balance moves through Nagad, Rocket and Bank Transfer — the same payment rails you already use on your phone. Every deposit and withdrawal action is handled from inside your account area, so the steps are visible to you each time you log in.
Funding your account starts from the deposit section inside your khela7 wallet area. We support Nagad, Rocket and Bank Transfer as verified deposit routes for eligible accounts in Bangladesh. Once you select a method, the screen shows the fields and reference details specific to that payment rail — follow exactly what appears there rather than any offline instruction.
Sign in to your khela7 account and navigate to the banking or wallet section. The deposit option is listed there with the available payment methods for your account.
Choose the payment method you want to use. The screen then shows the exact fields, reference number or account details required for that method — read them carefully before proceeding.
Input the deposit amount within the range shown on screen. Complete the transfer from your wallet app or bank as instructed. Do not close the page until the transfer is sent.
Once processed, your account balance reflects the deposit. Check the transaction history tab for the status entry and save your wallet receipt for reference.
Withdrawal requests are submitted through the same account banking area where you deposit. The available payout methods — Nagad, Rocket and Bank Transfer — are shown once you open the withdrawal section. We do not quote a fixed payout window here because processing depends on your account verification status and the method selected; the account area reflects the current status of each request.
From the banking area of your account, select the withdrawal option. The methods available to your account are listed there along with any conditions shown at that time.
Select Nagad, Rocket or Bank Transfer. Enter the exact wallet number or bank account details that are registered under your name — these must match your khela7 account identity.
Type the withdrawal amount within the limits shown on the form. Review the details once before confirming. The request status then appears in your transaction history.
Your history tab shows whether the request is pending, under review or completed. If the status does not move as expected, contact support with your transaction reference.
Before a withdrawal can be completed, your account may need to pass certain verification checks. The fields and documents we ask for are displayed directly inside your account area — we do not request identity information through any other channel.
The account area shows a status indicator for verification. Open it to see which steps are complete and which are still pending before you attempt a large withdrawal.
Complete only the fields the platform displays for your account. We do not ask for information beyond what appears in the verified form — if something feels unusual, contact support.
You may be asked to confirm that the withdrawal destination belongs to you. The account area explains the specific confirmation method required for your chosen payment rail.
If any verification step stalls or the instructions on screen are not clear, use the help or contact route inside your account to speak with the support team directly.
The payment methods below are the verified deposit and withdrawal routes available for eligible accounts in Bangladesh. Each method connects directly to your registered wallet or bank account. Use only the payment details shown inside your khela7 account area — do not rely on payment details shared outside the platform. Availability of each route depends on your account status and local eligibility.
Deposit and withdraw through your Nagad mobile wallet. Enter the Nagad number registered to your account name. The transfer reference from your Nagad app is useful for any follow-up with support.
Use your Rocket wallet for both funding and payouts. The account area displays the destination number and any reference code needed. Keep your Rocket transaction receipt until the balance updates.
Bank Transfer is available for accounts that have completed the relevant verification step. The bank details shown in your account area are the ones to use — do not use details from any other source.
Every deposit and withdrawal you make through khela7 leaves a record on both sides — in your mobile wallet app and in your khela7 account history. Knowing how to match these two records saves time if anything needs to be checked with support. The reference number your wallet generates at the time of transfer is the link between the two records.
Your Nagad, Rocket or bank app generates a reference code the moment a transfer is sent. Note this code immediately — it is the primary identifier when you raise any query about that transaction with khela7 support.
The transaction history tab shows status labels such as pending, processing or completed. These update as the transaction moves through the system; check the label before contacting support to confirm the current stage.
Your khela7 account history lists every deposit and withdrawal with a date, method and amount. Use it to verify that the amount credited matches what you sent, and to spot any entry that does not appear as expected.
Save a screenshot of the wallet confirmation screen alongside the transaction reference. If a deposit does not appear in your account history within a reasonable period, this evidence is what support needs to investigate on your behalf.
Account security around banking starts with the steps you can verify yourself. Check that you are on the correct khela7 domain before entering any payment detail. We do not contact you through unofficial channels to ask for wallet credentials or personal information — any such contact is not from us. The published support route inside your account is the only verified channel for resolving banking queries.
Before entering any deposit or withdrawal detail, confirm the URL in your browser shows the correct khela7 domain. Do not proceed if the address looks different or unfamiliar — close and reopen the site directly.
Your withdrawal destination must match the name on your khela7 account. This check protects your balance from being sent to an unintended recipient and is a standard part of the account review process.
We never ask for your wallet PIN, OTP or bank password through chat, email or phone. All account verification steps happen inside the secure account area. If someone requests these details, do not respond.
The help or contact section inside your khela7 account is the verified route for all banking queries. Use it to report a delayed transaction, flag an unexpected status or ask about a verification step — it reaches the team directly.
These are the questions that come up most often around khela7 deposits, withdrawals and account verification. If your question is not covered here, the support route inside your account is the right place to ask — the team can see your account status and give you a specific answer.
Nagad, Rocket and Bank Transfer are the verified deposit routes for eligible accounts. The deposit section inside your account shows which methods are active for you and the exact details to use for each transfer.
Check your khela7 account history tab after sending the transfer. It should show a status entry for the deposit. Keep your wallet transaction reference until the history entry shows a completed status, in case support needs it.
Open the help or contact section inside your khela7 account and share your transaction reference number with the support team. They can check the status on their side and advise you on the next step.
Yes. The Nagad number, Rocket number or bank account you withdraw to must be registered under the same name as your khela7 account. Mismatched details can put the request into a review queue.
Verification requirements depend on your account status and the withdrawal amount. The account area shows any pending steps. Complete only the fields displayed there — do not send documents through any outside channel.
The minimum amounts for deposits and withdrawals are shown in the banking section of your account at the time you initiate a transaction. We do not publish fixed amounts here as they can vary by payment method and account level.